Los Angeles World Airports (LAX)
A three-word solution to a $14B problem.
Los Angeles International Airport had a problem. Actually, it had $14 billion worth of problems—and 13 years of construction to solve them.
How do you tell millions of travelers "please be patient" while jackhammers rattle the terminals? How do you turn "sorry for the mess" into something people actually feel good about?
You say it in three words: LAX is Happening.
That line became the backbone of a campaign that reframed chaos as progress. Instead of apologizing for construction, we celebrated it. Humor, practical updates, and a clear story turned frustrated travelers into people who were genuinely curious about what was coming.
The result: improved sentiment, increased anticipation, and proof that even the most complex projects can connect with people—if you tell a clear (and funny) story.